September 18, 2026
Fighting with the Civil Rights Department as they to minimize the complaint.
(Excerpt) Under the Fair Housing Act, a reasonable accommodation is a change or exception to a rule, policy, practice, or service, while a reasonable modification is a physical or structural change to a building or living space.
Reasonable Accommodation
• Definition: An adjustment to how things are done so a person with a disability can use and enjoy their home equally.
• Cost: Usually paid for by the housing provider.
• Examples:
◦ Allowing an assistance animal in a “no pets” building.
◦ Assigning a specific reserved parking space for a resident with mobility needs.
◦ Changing a rule to let someone pay rent a few days late if tied to their disability income schedule.
Reasonable Modification
• Definition: A physical alteration to a private unit or common area.
• Cost: Usually paid for by the tenant, unless the housing provider receives specific federal funding (like public housing or certain HUD grants).
• Examples:
◦ Installing grab bars in a bathroom.
◦ Widening doorways for a wheelchair.
◦ Building a wheelchair ramp or lowering kitchen countertops.
When Are They “Reasonable”?
Both types of requests must meet these basic tests:Necessary: Directly connected to the person’s disability-related limitation.Not burdensome: Do not create an undue financial or administrative burden for the housing provider.Not fundamental alterations: Do not completely change the basic nature of the housing program.Safe: Do not pose a direct threat to the health or safety of others.
It is shown that the City of Los Angeles as well as the property owner Hi Point 1522, LLC has a “rule, policy, practice, or service” that prevents claimant from the use and enjoyment of the housing unit and property.
The City, through its housing department, code enforcement departments, and other departments and officials has exhibited a policy and practice that prevents claimant from the use and enjoyment of the accessible door entry intercom system, accessible unit door wheel chair height peephole/viewer, and accessible handicapped parking stall.
The property owner Hi Point 1522, LLC and management company has exhibited a policy and practice that prevents claimant from the use and enjoyment of the accessible door entry intercom system, accessible unit door wheel chair height peephole/viewer, and accessible handicapped parking stall.
All three reasonable housing accommodations requested meet the Fair Housing Definition because they are an adjustment to how things are done..
Examples:
◦ Allowing an assistance animal in a “no pets” building.
◦ Assigning a specific reserved parking space for a resident with mobility needs.
◦ Changing a rule to let someone pay rent a few days late if tied to their disability income schedule. The City has a rule, policy, or practice of not citing the owner for the provision of accessible housing services as required under the City building code; the City has a practice and policy of not requiring the property owner to provide an interface for the door entry intercom system; he City has a practice and policy of not requiring the property owner to provide a wheelchair height unit peephole, the City has a practice and policy of not requiring the property owner to provide an accessible parking stall for claimant. The City has a practice and policy of not providing the services requested and bill the property owner for costs.
The property owner has a rule, policy, or practice of not providing a handicapped accessible parking stall, not providing a unit interface to connect to the common area door entry intercom system, and not providing a unit door viewer where tenant can see both ends of the hallway and a viewer that is wheelchair height.
The requests for accommodation are “reasonable” because they are not burdensome, are not fundamental alterations, and do not completely change the basic nature of the housing program, and do not pose a direct threat to health and safety of others. For the owner to adjust its policy to install a replacement interface/monitor in the unit, for the owner to adjust its policy to change the unit door viewer, and for the owner to adjust its policy to create a handicapped parking stall are all accommodations, not modifications.
The California employee investigator name is Colleen. I signed the complaint after making my objections known.


Above is the original submission to the California Civil Rights Department April 8, 2026. You can see what the Civil Rights Department is refusing to enforce.
Herein is the list of Uploaded Files August 27, 2026 to the case against the City of Los Angeles and against the property owner. Many of these documents are already a matter of public record and may appear on this site elsewhere. (Hopefully their release here may help another tenant facing similar circumstances.)
The property owner address is HI POINT 1522 LLC, 11900 WEST OLYMPIC BLVD, SUITE 810, LOS ANGELES, CA 90064